Two weeks ago at the end of January 2019, Twitter overnight shut down access to its API to dozens of companies who it accuses of notification spam. Basically using API codes to massively follow and unfollow Twitter users to try and get follow backs.

Companies like ManageFlitter, Statusbrew, Crowdfire and plenty of others lost access to its API and have been met with silence from Twitter itself.

Techcrunch (who are one of America’s big Tech Business News sites) asked Twitter for some feedback and got a response: –
“We have suspended these three apps for having repeatedly violated our API rules related to aggressive following & follow churn. As a part of our commitment to building a healthy service, we remain focused on rapidly curbing spam and abuse originating from use of Twitter’s APIs.” 

Twitter have said they will allow these companies to apply for new developer API’s but their current connections will not be reconnected. Whilst Twitter have clearly stood their ground on this Manage Flitter have come out with their response

On 31 Jan ’19 without prior warning to ManageFlitter, Twitter removed ManageFlitter’s Twitter API access.

The result is that customers currently cannot use ManageFlitter for any Twitter related tasks.

Follow for updates or email— ManageFlitter (@ManageFlitter) February 11, 2019

Not everyone agrees with Twitter’s sudden shut off for these companies, including those who were actively paying subscriptions to Manager Flitter to track Follows and Unfollows and interaction traffic.

@TwitterSupport Why you hurting @ManageFlitter their service is excellent and helps me use Twitter more efficiently.— Mark MacNicol (@markmacnicol) February 11, 2019

However Twitter seems clear that it believes that these companies violated its terms and therefore deserve to have their access cut off in order to protect the integrity of their service, including referencing the Techcrunch article that broke the news of the cut off.

Our APIs and developer products should promote the health of the public conversation. These actions help keep our platform safe and spam-free.— Yoel Roth (@yoyoel) January 31, 2019

What do you think, are Twitter right to cut off these companies, or have they become a little bit too big brother on this occassion?

You can read the full article from Techcrunch and their feedback on what the three companies referenced did and why they believer Twitter banned their API Access here:

Journalist – James Caldwell


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